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Gainsight admin services, support, and consulting

At Elevated CS, we are committed to your success.

 

We are dedicated to delivering top-notch Gainsight administration solutions tailored to your needs. Our goal is to streamline operations, simplify processes, and offer unwavering support to your team every step of the way. 

Services

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Admin Support

Support your team with an expert Gainsight administrator for up to 20 hours monthly.

Services can include but are not limited to:

  • Monitoring system performance and job failures
  • Building and troubleshooting rules and other processes
  • Building and reviewing integrations with other systems
  • Dashboards and reporting
  • Building and maintaining scorecards
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Project Packages

Tackle specific projects that never seem to leave your to-do list. Hours and time commitment vary.

Some of my recent projects:

  • Built a KPI dashboard
  • A cleanup of old rules, reports, etc.
  • Created a custom object for change tracking
  • Automated NPS surveys
  • Created different C360 layouts for different audiences

About Elevated CS

Elevated CS was founded by Caitlin Ankney in 2022.

With a background in Gainsight administration since 2017, Caitlin is a level-3 certified Gainsight admin who has worked with multiple enterprise SaaS companies. 

She excels in managing customer success processes, optimizing operations, and implementing Gainsight solutions. Her experience encompasses both technical and strategic aspects of customer success, making her a valuable asset in ensuring operational excellence.

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Testimonials

Contact Us

Are you interested in working with us? 

Please fill out the form or send an email to hello@elevated-cs.com and we’ll get back to you as soon as possible.