Tip of the Week #1 - Send Failure Notifications to Slack

This week’s tip comes from a Slack conversation in the Global Gainsight Admins community.

Did you know you can send your Gainsight failure notifications to Slack?

If you want to get your notifications in a Slack channel instead of just email, follow these instructions.

  1. (Recommended) Create a new Slack channel specifically for Gainsight notifications

  2. Go into the channel settings, then click on the Integrations tab

  3. Click Send Emails to this Channel

  4. Click Get Email Address

  5. An email address will be generated for the channel. You can then input the email in Gainsight or use a filter/rule in your email to forward them to Slack.
    Slack Documentation at https://slack.com/help/articles/206819278-Send-emails-to-Slack

Hope you find this helpful! Do you have any other tips around failure notifications? Let us know in the comments below.

Previous
Previous

Tip of the Week #2 - Join the GGA Slack Community

Next
Next

5 Tips to Organize and Run Your Rules Efficiently